The first and only tax consulting firm in Zimbabwe which is ISO 9001:2015 certified (Quality Management Systems) which is the latest standard. Misfort Tax Consultancy has been certified with SAZ since 2015 and recently had a re certification in 2019 which makes us outstanding and dedicated to improve our service delivery..
What does it mean to be ISO certified?
ISO certification certifies that a management system in this case a service procedure, has all the requirements for standardization and quality assurance. ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. Hence , if the company is certified, It means that it’s using the international standards to demonstrate the ability to consistently provide quality products and services that meet customer and regulatory requirements. Implementing an effective and robust ISO 9001 Quality Management System (QMS) will help you to focus on the important areas of your business and improve efficiency and customer satisfaction
The benefits of ISO certification as a Tax company
- Evaluated and standardized processes -This simply means all processes done by the organisation meets the international standard and as such they are evaluated periodical and thus it improves efficiency as a tax firm.
- Improved customer satisfaction -Consistence evaluation means the customer gets high quality end services. Customer value is of essence to the standard and thus important.
- Better process integration
- Focus more on quality
- All leading to affordable prices